Managed Services
Our monthly service programs will give you a fixed cost for your continued IT support. This will allow you to receive the support you need without going over budget. We offer different levels of support so that you can find the program that fits your needs and budget.

Network Scurity

Network security should be a number one priority for businesses in the Charlotte and Lake Norman area. With ransomware, hacks, attacks, vulnerabilities and data theft affecting companies all around the world on a daily basis, it’s just a matter of time before your business is hit. Computer Pros On Call's goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

Phone Systems

Voice Over IP (VOIP) phone systems are replacing analog systems at a growing rate. At a low cost to businesses of all sizes, you can have an automated attendant, special holiday and after hour’s messages, or even have a phone at your house that is an extension of your office phone system. If you want freedom and flexibility for you and your employees, VOIP is the way to go.

Project Management

Have an IT related project that threatens to drain your resources? Let us relieve the burden by managing the project for you. You tell us the end goal and the budget and we’ll take it from there.

Consultation

What new computer should I buy? Laptop or desktop? Is my network secure? Should I upgrade my server? These are important questions and they can seem overwhelming. We offer consultation services ranging from new computer purchases to technology planning for your small business.

Staff Augmentation

Need IT support without the cost of a full time staff? Want someone to fill in when your IT staff is on vacation? Our Staff Augmentation services allow you to receive the support you need within your schedule and budget. We can help on an as needed basis or set up a monthly service program that fits your needs.

Networking

If you are looking for small to mid-sized secure networking, we can help. With file sharing, device sharing, and wireless device control, a secure network allows for a more connected and productive environment.

Servers

Need a server? Need to upgrade your existing server? We can help. A server install can be a complicated process. We will ensure that your data is safe during the process, as well as minimizing downtime for your productivity. We can also layout the pros and cons of moving to a hosted solution rather than an on premises server.

E-Mail Systems

E-Mail is the primary method of communication for most individuals and businesses these days. It’s important to have a system that keeps your email organized and backed up. It is also critical to have all of your accounts and messages on all of your devices. Let us help implement a cloud or premise based system that works for you.

Automated Backups

With security breaches on the rise and the constant threat of hardware failure, it is more important than ever to make sure your data is backed up. We can help automate the process so you can be rest assured that you have a recovery plan when disaster strikes.

Data Recovery

Computer crashed? Need your files? We know how important your data is. We can use our sophisticated data recovery software to retrieve those precious files. Once we recover the data, we can transfer it to another computer, external hard drive or any media of your choice.

Repair & Upgrades

Need an upgrade? We can install hard drives with larger storage capacity, faster SSD drives, more RAM, more powerful graphics cards or perform any other upgrade that you may need. Don’t have time to wait? We’ll pick your computer up, perform the service at our facility, and return it to you at no additional cost.

Virtualization

Virtualization is a proven software technology that makes it possible to run multiple operating systems and applications on the same server at the same time. It’s transforming the IT landscape and fundamentally changing the way that people utilize technology. This is the single most effective way to reduce IT expenses while increasing efficiency. This is not just for large businesses but for small and mid-size businesses too.

Cloud Services

What is the cloud? Should I be using it? What are the pros and cons? These are the common questions that we answer every day for business. From file storage to VOIP phone systems to virtual offices for remote employees, let us take the guesswork out of it and help you get started.

Storage

Whether your data is stored in the cloud, on a local file server or a combination of both, Computer Pros can provide a data storage solution that works for you and your budget.  We can help with all types of storage solutions ranging from enterprise level storage for a large company or a simple cloud based backup for your family photos.

Website Design

An effective website must be visually appealing, user friendly and functional. We can work with you to deliver a cost effective website that stands out among your competitors. We can assist in the ongoing maintenance of the site, as well as develop and train.

Mobile Device Setup

We can set up and automate your system to allow you more time to enjoy the benefits. You can send and receive email, take and edit photos, view your surveillance cameras, or even remotely view and control your computer from anywhere in the world!

Audio/Video

With the cost of technology coming down, a great home theater system is more affordable than ever. Whether it’s a simple flat screen on the wall or a dedicated theater room, we can help design and implement the perfect system to entertain you and your guests.

Wiring

We offer residential and commercial wiring services for new or existing homes. We can provide the appropriate cabling needed for internet, phone, surveillance, and audio/video system connectivity.

Camera Systems

The presence of cameras alone can be a deterrent to theft or misconduct by anyone who sees them. Camera systems can be a low cost, effective solution to monitor and record what’s happening in your business. You can view live images or playback recordings right from your mobile device or computer.